Honda’s Rick Schostek on Why Companies Should Focus on the Customer

The NAM’s Makers Series is an exclusive interview series featuring creators, innovators and trailblazers in the industry sharing their insights and advice. Each month, we ask founders, executives and leaders of innovative firms what it takes to be a leader for manufacturers and makers in America.

Meet Rick Schostek, Executive Vice President of Honda North America, Inc. In this edition of NAM’s Makers Series, he explains why focusing on the customer is the key to manufacturers’ success.