Manufacturing Insights: Leading in the Next Decade
An NAM series with content developed by and for U.S. manufacturing companies
Build resilience and business agility
The NAM’s Manufacturing Insights is a thought-leadership series created in collaboration with top leaders in order to explore manufacturers’ most pressing challenges. Our aim is to offer exclusive insight into the considerations driving key business decisions as companies build their resilience and plan for the future.
Join our Executives for roundtable conversations, webinars, and recommended reports. We’ll focus on topics including improving commercial operations and service experiences, building digital experiences across the value chain, connecting data insights with action, and empowering the future workforce.
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Executive Spotlight Series
Executive Spotlights is a virtual forum where industry leaders share their perspectives on critical policy and business issues that impact the manufacturing economy. Executives from all regions of the country are invited to listen and learn, pose questions, and share their viewpoints.
Interested in attending the next Spotlight event? Please contact Dani Gorman for more information.
Modernize Commercial Operations
Webinar
NAM Webinar Recording: Boosting Productivity by Unifying Sales and Revenue Management in Manufacturing
Join Salesforce and manufacturing executives for a discussion on how integrating sales and revenue management processes can boost efficiency, reduce revenue leaks, and deliver a better customer experience.
Guide
The Manufacturer’s Guide to Modernizing Commercial Operations
Salesforce’s new guide takes you through a three-phase journey to elevate sales performance and minimize revenue leakage.
Download the Free Guide
Video
How to Integrate Selling and Revenue Management Processes
Disconnected processes and siloed data eroding your sales and margins? Find out how to plug revenue leakage by integrating your selling and revenue management processes on a single platform.
Watch the Video on Saleforce+
Report
Benefits of a Collaborative S&OP Process
In partnership with Salesforce, IDC Manufacturing Insights examines the business impact of putting together an effective sales and operations planning (S&OP) process, particularly as the pace of change increases within the manufacturing industry.
Read the Report
Whitepaper
The Forecasting Imperative
Forecasts based on historical performance are no longer relevant, and collaboration between sales teams and across the ecosystem is critical. Learn how to connect your most valuable sources of data — your partners and customers — to the forecast to navigate volatility and make more informed business decisions.
Read the Whitepaper
Build Unified Digital Experiences
Webinar
Embracing Digitization in Manufacturing
Join us to get practical insights on remote work to data-driven decision-making for a consistent ecosystem.
Guide
The Manufacturers Guide to Simplify Partner Engagement
Learn how to create an effective partner program that increases sales in 6 phases
Read the Guide
Video
Rethink Supply Chain Management with a Digital Supply Chain HQ
Learn how manufacturers are using Salesforce to create a single, trusted supply chain engagement layer. Improve data visibility and insight, streamline process, and collaborate with your partners.
Watch the Video on Saleforce+
Playbook
The Manufacturer’s Playbook for Ecosystem Collaboration
This playbook is focused on helping manufacturers accelerate digitization strategies — by putting partners and customers at the center of the innovation cycle. The steps outlined will help you lay the foundation for business agility, responsiveness, visibility, digital collaboration, and actionable insights.
Get the Playbook
Blog
5 Ways the Cloud is Transforming Manufacturing
The manufacturing sector faces a slew of challenges due to the pandemic. A survey from August found that nearly four out of five manufacturing companies expect a financial hit from COVID-19. More than half (53.1%) anticipate a change in operations primarily due to the injection of new technologies and reimagined business processes.
Read the blog
Blog
The Three R’s for the Next Normal
Over just a few months, the COVID-19 pandemic has dramatically changed the rules of the game for every industry. Manufacturers have found themselves in an especially challenging position. As they look toward a post-pandemic future with a potential recession on the horizon, businesses see uncertainty, worker safety, and financial and market risks as their top challenges.
Read the Blog
Blog
The Time to Digitize is Now
While the COVID-19 pandemic has created many obstacles for companies, enterprising manufacturers are speeding up their digitization plans to overcome these barriers. In the process, they are realizing that new digital tools can have transformative effects across their organizations.
Read the Blog
Creating Differentiated Service Experiences
Guide
The Manufacturer’s Guide to Transforming the Service Experience
Learn how to differentiate your business and deliver faster and smarter service experiences to grow lifelong customers.
Guide
Getting Started with Self-Service
As ecommerce and digital communications have increased, self-service has become a key component of customer-service. Learn how you can create a self-service experience for both your customers and employees.
Read the Guide
Resource Library
Transform Discrete Manufacturing with Digital-First Field Service
The discrete manufacturing industry has entered the digital world. Is your field service ready? Read on to get expert insights on how to go digital-first with field service to quickly adapt to new business, meet customer needs, generate revenue, and more.
Explore the Free Resource
Connect Data Insights with Action
Webinar
Connecting Data Insights with Action
Learn to take advantage of integration and analytics to eliminate data silos and drive smarter interactions.
Blog
7 Steps To Unify Data and Create Connected Experiences Customers Expect
Information silos and poor data quality can bedevil the delivery of top-notch customer experiences. Here’s what to do about that.
Read the Blog
Whitepaper
Modern Manufacturing: 4 Ways Data is Transforming the Industry
Manufacturing is moving faster and leaner and the industry must understand the massive amounts of data from many systems to drive operational efficiencies, higher levels of service, and support. Learn how you can improve production, plant performance with self-service analytics, enhance sales and operations planning with data blending and forecasting, use real-time analytics in the supply chain and visualize and react to customer feedback.
Read the Whitepaper
Blog
The Connected Enterprise Shouldn’t be Next for Manufacturers – It Should be Now
Having a Connected Enterprise doesn’t just mean systems that talk to each other and share data; in the era of COVID-19, it enables employees to work and communicate from anywhere, with minimal disruption.
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Blog
Bounce Forward Not Back
Today’s cutting edge technologies provide a wealth of opportunities for keen business leaders to optimize their production systems. But with those opportunities come a multitude of security and resiliency concerns.
Read the blog